How shipping and returns work
We keep it straightforward. Here's what to expect when you order from LiveGood.
We're committed to getting your wellness products to you reliably, and making returns simple if something isn't right. For specific questions about delivery times, shipping costs, or our exact return window, reach out through our contact form and we'll give you the details that apply to your order.
The process, step by step
What happens from the moment you place your order.
Order placed
You'll receive a confirmation. We process orders carefully to make sure everything ships correctly.
Order shipped
Once your order leaves our warehouse, you'll get a shipping notification so you know what to expect.
Arrives at your door
Your products come packaged to stay safe in transit. Check your order and let us know right away if anything needs attention.
Returns if needed
If a product isn't what you expected or isn't right for you, we can arrange a return. Just reach out and we'll walk you through it.
Questions about your order?
Every order is different, and so are shipping addresses and timing.
If you need to know how long your order will take to arrive, what the shipping cost is, how long you have to return something, or anything else specific to your purchase, our team is here to help. Use the contact form below and we'll get back to you with the answers you need.